HELP DESK
JhaMed Support Center
Find answers to common questions about clinic setup, queue operations, and patient bookings.
Documentation
Guides on setting up doctor schedules, managing clinic staff, and e-prescriptions.
Read Overview →Email Support
Direct assistance from our development team at CodeHypeTech by Priyanshu Kumar.
contact@codehypetech.inInquiries & Integration
Request custom clinic features or migration from legacy hospital management systems.
Contact Us →Frequently Asked Questions
Each doctor is assigned a public page (
/dr/doctor-slug). Patients can browse available dates, view consultation slots, and register/sign in to confirm their booking.
When a patient is checked in (by doctor or clinic staff), they receive a daily token number (e.g. #1, #2). The system dynamically calculates their expected wait time based on the doctor's slot duration and session capacity.
No. Starting consultations, diagnosing, authoring prescriptions, and changing clinic subscription or salary settings are strictly restricted to verified doctors. Doctors use Role-Based Staff Authorization to grant each staff member only the module permissions they need (such as Appointments, Assisted Booking, Queue Check-in, Billing, or Pharmacy).
Assisted walk-in bookings automatically create a patient portal account where their Phone Number serves as both the login identifier and default password.