HELP DESK
CareFlow Support Center
Find answers to common questions about clinic setup, queue operations, and patient bookings.
Documentation
Guides on setting up doctor schedules, managing clinic staff, and e-prescriptions.
Read Overview →Email Support
Direct assistance from our development team at Code Hype Tech Labs.
contact@codehypetech.inInquiries & Integration
Request custom clinic features or migration from legacy hospital management systems.
Contact Us →Frequently Asked Questions
Each doctor is assigned a public page (
/dr/doctor-slug). Patients can browse available dates, view consultation slots, and register/sign in to confirm their booking.
When a patient is checked in (by doctor or clinic staff), they receive a daily token number (e.g. #1, #2). The system dynamically calculates their expected wait time based on the doctor's slot duration and session capacity.
No. Starting consultations, diagnosing, and writing prescriptions are strictly restricted to verified doctors. Staff can check in arriving patients, manage appointments, and assist with bookings.
Assisted walk-in bookings automatically create a patient portal account where their Phone Number serves as both the login identifier and default password.